Order Tracking
Use the same order number and phone number from checkout. If your parcel has been booked with PostEx, we will show the latest courier status here.
What You Need
- Your order number from checkout confirmation.
- The same phone number used while placing the order.
- Any courier message or screenshot if already received.
Support Hours
We aim to respond as quickly as possible during working hours. Replies may take longer during campaigns, public holidays, or late evenings.